Seminars
Top class

Content

From technical or business know-how to quality management, facilitation and language skills – our wide range of top-tier training courses will ensure that you continually broaden your capabilities. We help you advance with specialist and leadership seminars during working hours. Of course, you can always take the initiative and sign up for our evening or weekend classes.

 

Our seminar offerings at a glance

Quality assurance with the 8D method

With the 8D method, you get the benefit of a tried-and-trusted quality management tool. Learn the eight steps to follow in order to effectively resolve technical problems with suppliers and which strategies to apply. In a similar way to the Six Sigma process, 8D helps you get to the bottom of a problem rather than simply treating its symptoms. As a result, you’ll not only be able to eliminate hitches but also prevent them from happening.

 

Intercultural competence

To help you work successfully with customers and coworkers from around the world, we give you helpful insights into different cultures. Learn, for instance, how to tactfully offer praise or criticism, how to deal with stereotypes as well as how to correctly interpret gestures and facial expressions in other countries. Acquire a keen awareness of cultural differences and gain added confidence in interacting with people from different backgrounds.

Facilitation

Successful team and project work depends largely on everyone getting behind the same goals. In our facilitation courses, you learn to motivate on and guide groups in discussions, workshops or meetings. Explore methods of effective preparation as well as compelling ways of illustrating ideas and winning others over to your way of thinking. Practical exercises give you the chance to hone your communication and questioning techniques. In addition, you’ll receive tips on handling unforeseen situations.

 

Argumentation and negotiation

When dealing with clients or coworkers, being able to coherently argue a case and negotiate skillfully is essential if you want to build trust, steer discussions in a particular direction or push your agenda through. We provide instruction on the necessary methods, strategies and tactical maneuvers. Role-play recreating situations in your job will help make these techniques second nature so that you’re even more self-assured in future interactions.

Languages

In an international group such as Bosch, you need to communicate with coworkers beyond your national borders on an almost daily basis. Courses are tailored to your needs – depending on whether you want to refresh your knowledge, expand your vocabulary to include specialist terminology or learn a language from scratch.